Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Annie Whitman
Although I wasn't actually able to buy a car due to the difficult times & another lock-down, Phil was great, so helpful and understood completely , refunded my deposit without any quibble and I will hopefully get to use these guys again. Highly recommended for great customer service.
Karen Davies
Great service and after sales care. Very happy with the car at a good price. Phil could not have done more and whole experience stress free and very professional. Would thoroughly recommend!
Jill Cassidy
Had to buy a car I couldn't test drive because of lockdown. Phil was very helpful, answered all my questions. Had a video tour of the car. Reassured by the inspection and warranty. Car delivered as arranged. The whole process was quick, easy and I'm very happy
dave gale
Bought a car from Andy today really pleased with how smooth and easy andy dealt with the sale and car is just what I wanted all seems OK ,and as Andy told me this car moves 😁 thanks for a stress free experience regards dave
Cathryn Dalziel
Just purchased a car from Andy at My-Motor in Pembrey. Fantastic, friendly service from the first enquiry, through to test drive and point of sale. Really happy with the dedication to customer service - they go above and beyond with AA testing of the vehicles. Will happily buy from them again in the future!
Andrew Amery
Safe, friendly and practical customer service during these "˜COVID-19' times. Phil was helpful and professional, from the test drive to purchase and pick up of my new car. Thanks all.
Richard Warren
Easiest car purchase I've ever had. Got the car I wanted with a reasonable part exchange for my old car. No haggling required!! Arrived to a prepped car ready to test drive. Drove it away within and hour & half or so complete with a warranty and breakdown cover. Thanks Alan & Andy!!!
Carolyn Yelland
Really friendly and helpful. A smooth purchase and flexible with pick up times. Phil did a great job, thank you.
Kim Wright
We recently purchased a car from My Motor in Pembrey. The customer service we received from Ian was fantastic, there was no pressure and complete honestly from him. He was able to cater for our financial needs and come up with the best solution for us. We are really happy with the car, there was an issue with the air conditioning but with no trouble it was sorted. Would highly recommend My Motor for anyone looking for a new car.
Leanne Williams
I today bought my third car from here. I've never had any problems with the cars I bought. I was looking for an Audi and Phil kept me updated on all that came in. I today purchased my car and it was all sorted and dealt with very efficiently. The car is exactly what I was looking for and Phil went out of his way to get this for me (500 miles to be exact). I am very happy with the service and my car
beth gibbs
Friendly and professional service and unbeatable prices on cars! I drove cross-country to visit and it was worth every minute of the eight hour round trip! I would recommend to everyone - nothing was too much trouble.
Ben leyshon
Bought a lovely car from this garage. Brilliant runner and very happy with the excellent service from Phil, he was very helpful and completed all paperwork before pickup. Would definitely recommend.
Collected my new car today. Phil has been exceptionally helpful throughout. very professional and polite but not pushy at all gave you plenty of time to view cars. Had to change due to my car being too low. I was shown many cars and given lots of information. would definitely buy again here. thanks Phil
Nicki Evans
Rang the garage & spoke to Phil. Very helpful , let me choose when to visit & had the car ready & waiting. Polite & great @ the social distancing currently needed. We test drove it & decided to buy.
Into the office where Phil dealt quickly & efficiently with the paperwork etc. Drove away very happy.
Always available on the phone & nothing was too much trouble . Great guy . Thanks Phil.
Emily Hayman
I gave this 5 stars but really was a 10 the service from Phil was out of this world he is a real asset to the company. Phil helped myself and partner buy a car my partner was already buying car else were but because of the service and the great manner of Phil we both decided to get the car from here instead we will be recommending this company and sales agent Phil to anybody who asks us about buying a car. As a side note the after sale care and help Phil gave was far beyond what I expected in very difficult times I would wish to thank him so thank you Phil you been amazing and be safe
Like to thank Phil for a great purchasing experience, called in after viewing the Peugeot 508 SW Allure on their website and was very impressed with the condition. So I decided to go and view the vehicle. Once again I didn't have any surprises it was exactly what I expected to see, along with a full service history.
Like to thank Phil and the rest of the team for making it a pleasurable experience, once again Phil thanks very much. 03/06/2020
Jamie Froment
Following a phone call to this car dealer I had a great response from Phil the salesman, who was very knowledgable. On visiting to view the car, Phil went out of his way to make sure the car was right before purchase. I would recommend this dealer to others as they give confidence when you are purchasing a new car with no pushy salesmen. Great attitude from Phil in the whole purchase process
Helen Griffiths
Just bought a car for my daughters birthday. Highly recommend Phil to help you with all that you need, outstanding salesman who has gone the extra mile to ensure this was an amazing surprise. Thank you Phil you really are one in a million!
Alice Dickson
Needed a car quickly to be able to get to work after my old one was written off. Phil was very helpful and helped me find a car that was perfect. Despite it taking the entire afternoon. Would highly recommend.
Paul Morris
Just taken receipt of my new Skoda Octavia from Phil I have to compliment him on every aspect of the experience and the service he provided. The car itself is way above my expectations including the hand warmer on the rear screen (joke. PHIL). I wouldn't hesitate to recommend M M N to any one wants a satisfying and enjoyable experience .
Phil you are a credit to the company.
Really good experience with Really friendly staff and a good selection of cars. Phil was so nice, knowledgable and accommodating throughout. I loved the fact that he was enthusiastic but never felt pushy like some salesmen. He was a gent and a pleasure to deal with. As for the car, I'm absolutely delighted with it. Diolch yn fawr!
reuben dunne
Got a nissan juke from My.Motor.Net. The staff member was very friendly and fixed the small issues with the car straight away. I will definitely get my next car from this dealer.
Nigel Francis
Phil handled the sale very friendly and professionally . I was more than satisfied with the car which was in great condition. I would highly recommend using this dealer , good work Phil.
Kris Russant
Bought a car here for my wife. Excellent service from Ian and the team. A couple of issues were speedily solved and the car was delivered to our house. Would happily recommend this garage to friends and family. Keep up the great work.
Dave Thomas
Bought a Smart Fortwo and asked if i could pick it up the same day, the guy (no good at names) said he would see if he could get an Mot and would phone me back. Within 10 minutes phoned me back and said the car would have an Mot test that morning, the car passed (No advisories) and I could pick it up at 2 in the afternoon. Lovely little car and Great Service. Would Recommend to Family and Friends Excellent
Jim Clo
Just bought a car phill thank you for an excellent experience best sales guy I've ever dealt with thank you
Andy Morrissey
Great service and purchase was stress free.
Going to My-Motor.Net I was slightly apprehensive but was put at ease with Phil the salesman
He was knowledgeable about the car I had come to view ,and answered every question I had in detail .
It turned out to be a pleasurable experience and I would recommend My-Motor.Net to anyone
Angela James
Very friendly people great service would highly recommend pleased with my car
Thankyou so much
David Freeman
Spoke to Phil on the phone and the car was described in detail, when I arrived to collect the vehicle it was better than described. Was worth travelling for.
Sue Jenkins
Thank you Phil and team from , Excellent customer service and would highly recommend,
Angel Angelov
Great service, very good sales man ! Thanks Phill for the amazing service.
Ben Mahon
Made buying a used car easy. Honest and reliable. Delivered the car to Devon with no issues. Ian kept me updated through the whole process.
richard aboulachouaq
Great service! Helped my son buy a car durning the lock down as he is a keyworker. All went smoothly while following the goverment guidelines. Phil was great! Got the car ready and delivered it to my son who lives in Swansea. Would highly recommend.
Chris Rogers
Great service from Ian. got the car I wanted at a reasonable price . Will definitely be recommending this place to family and friends
Hollie South-West
Ian has been a absolutely fantastic. I wasnt able to see or collect the car as I live in Cornwall but he made everything so easy and possible. Thank you!
Elizabeth Morgan Hemlock
We found our car online, a month ago and immediately emailed some questions about it, that evening and within an hour Andy texted a reply with promise to send photos of the car's handbook, which he did. We booked a test drive for the next day and the car was ready, when we arrived. We purchased the car that day. Andy was friendly and answered all questions and we negotiated our deal swiftly. It was the most straight forward car purchase we've made and Andy texted to check we were happy with our car a couple of days later. Had meant to post this review but life just got in the way. We had our local garage guy give the car a check, post purchase and he confirm everything we were told by Andy. There was one repair we had done but that was out choice to avoid any further wear and tear although our garage said we could have waited some months before it would have been necessary. Delighted with our car and our experience purchasing. Would certainly go back to Andy when we next look to purchase and would highly recommend travelling to buy from him (we live in Gloucestershire, not Wales).
Andrew Thomas
Excellent service. Andy was very friendly and made the car available on time and in great condition. Thank you
Helen Webb
Absolutely blown away with the customer experience of the staff at burry port branch. My daughter was buying a car and they were amazing, got the best rate for finance for her, answered all the 'mother' questions haha and were totally clear and helpful. Made purchasing her car a breeze, would highly recommend using Burry Port branch and would personally use them again.
Callum Evans
Bought a vehicle here today, great shop with some quality cars and excellent service. Got seen to by Alan and was a great guy, who was also very professional and could also have a laugh with. Helped me through the whole process of buying the car, would definitely recommend.
A garage where the mechanics and staff do there very best to help you, what more could you ask
Would recommend.
Grant Dunn
friendly staff and happy staff,

traded in my old Car for a newer car, got a great deal

Felt comfortable and easy,

Would highly recommend,

will be coming back in future when I require a newer car.
Andrew Jewell
Very helpful and friendly ian was really professional great service
mikey hargrave
Amazing service, Professional and friendly. I was called back in the morning after putting in a call back request the evening before. Everyone I spoke to was really helpful, when I arrived at the show room I was met with outstanding customer service, the car was amazing and there was nothing hidden in what they said about it, I then collected it 2 days later.

I looked around for the best deals and these guys went above and beyond for me, helpful and patient with my (many) questions.

I will be back when my partner decides to get herself a new car!
andrew parnell
Peter and Andy were good salesmen. Very friendly and helpful.
Nothing was too much trouble.
Great service.
So happy with my lovely skoda Octavia estate.
Good condition and value for money.
Would recommend these guys.
Keith Gould
Looked on-line for cars and found some I was interested here. Phoned and spoke with Andy who was helpful with my provisional choice of cars and who gave clear directions. On arrival was given time to wander around looking at the card without bring hassled. Spoke with Peter who knew all the cars well and who gave good information that helped my wife and I to make a good choice. Very friendly and had a lovely chocolate drink too! Bought a car at least than we expected and our son bought one too. Good result all round. Definitely recommend them.
Debbie Rodgers
For the first time EVER I have bought a car that I haven't seen in person or driven. I'm in West Cornwall so it's all but a 600 mile round trip.
I don't generally trust car sales people but Peter answered all my questions about the car I was looking at. He made me me feel comfortable and was honest with his replies.
With the car having the AA approval I am confident that I have bought a car that is going to be as advertised and just what I'm looking for.
Thank you Peter for the great customer service and for making me laugh.
I'm now looking forward to the car being delivered next week.
S Kumar
Great friendly Service. Honest about everything related to the car. Bought my 2nd car from them yesterday. And we travelled from Glasgow all the way to swansea to get our car. Cheers Ian.
Marcin Plichta
I am really pleased with my Alfa Romeo Giulietta from this dealership. I have had no issues with it at all and the dealers have been really helpful and friendly. The car was a fantastic price and was in perfect condition. I would definitely recommend this dealership.
Emma Pretty
Really good customer service, friendly, helpful staff. I have bought 2 cars from them, can't fault them. Any issues they will look into, they use the online service to tax and register. Would definitely buy from them again.
Rhydian Evans
Great to deal with, sorted the car really fast. Really good customer service
Rhydian Evans
Great to deal with, sorted the car really fast. Really good customer service
Robert Courtney
Very good service from Alan Price. Explained everything thoroughly. Highly recommended anyone to visit this place and ask for Alan!!
Mya Sharma
Very good staff, with no pressure buying.
Great stock of cars at great prices!
Will recommend to all family and friends without hesitating!!
Darran Holman
Spoke to Peter on the phone who gave me all the details and information needed. Went to site and they couldn't be more helpful. Car was well presented and exactly as described. Nice to see there are some good honest garages still about. Well recommended.
Mike Jones
Fantastic after sales warranty 3 months Alan Kris and All Gang very helpful I've been loads Places but My-Motors Burry Port, is the Place to Get a Car.... I rest my Case... 5 Star service.
Topii HD
Great service and amazing staff, Alan helped me get finance and kept me informed on all the documents to streamline the process. Really surprised with how well kept the cars are everything is immaculate definitely recommend them!
Joel Gould
I came with my parents to look at a car for them & myself. The salesman Peter was very down to earth, friendly & welcoming. He let us take our time to look at cars, answered our questions easily & was able to provide good advice based on what we wanted in a car. Thank you & your colleagues for making the experience of buying a new car enjoyable.
Joanna J
Just bought my car from my motors, I'm very happy with the service provided and price is very good. I would definitely recommend you buy from here. You won't be disappointed
Ben Wild
Really friendly business with a great selection of cars. The car I was buying had been checked by an independent assessor prior to me arriving and the results were shown to me before I made any decision. The car itself drove really well. Would definitely consider making the trip back for future purchases.
eleanor treharne
Fantastic service, very friendly and helpful. Peter met me from the train station in Burry Port when I went to collect the car he then took me to the post office to tax it and then led me back to the M4 not only that but he also stopped at a petrol station to make sure I had enough fuel for the journey home. I can't recommend everyone in the office highly enough absolutely amazing service, my family and I will definitely be going there again despite the journey.
Aanisha Mattu
This was my first time buying a car, the staff were very helpful and supportive, the customer service was really good, staff were very friendly, i would reccomend this company a lot
Angela Jones
Great service from Ian from start to finish, highly recommended
Kane Usher
Recently bought my car from My-Motor, great customer service. Big thanks to Andy and Alan for helping with everything and getting the car in perfect condition.
Lee Fox

Excellent first class service! Made buying a car simple with no pressure sales tactics like in some places. Went through all options for piece of mind and remained professional with timely flow ups when collecting my car! Have a generous part ez valuevalao.
Thanks Denise and team!!! Highly recommended and 5 minutes from the train station too!!! Lee.
JULIA Davies
Thank you Peter for helping me find a lovely used Ford Fiesta. Also thankyou to Brian and lovely lady who greeted us. Mark and Julia Davies, Honeyborough Milford Haven
Laura Malyon
I travelled some considerable distance from Bristol to met with the manager. After several years of entrusting the same dealership I decided I needed to look a little further a field for my most recent purchase. Being a single female I do still have the concern about being ripped off when making such considerable purchases. But I needn't have worried. I have to say that Andy was fantastic. He listened to what I wanted and kept me in the loop with what my options were! I can not fault him or the team. An easy and straight forward purchase ... It was a pleasure dealing with Andy right for the initial phone call.
Simon Ford
Bought car from here , great range of vehicles to choose from . I dealt with Peter and Andy , who were very helpful and easy going . I will recommended , to friends and return myself , Thanks
Imogen Gray
Alan and the team were lovely, helpful and most importantly sold me a beautiful car at a good price!

Thanks My-Motor!
Christine Sands
I recently got my car from here using Zuto finance. The guy in there was awesome and really lovely! My heater in my old car was fine and I had driven from 2 hours away to see my car and then to collect it. Both times I was freezing and he made me a cuppa. Let me warm up and made me feel welcome! There is a toilet here which is helpful. It is dog friendly which is great for me and my dog had an accident poor thing, he was totally fine about it! I cleaned it up and all good. My car was a fantastic price and in such good condition! Still in love with it!
Kevin Williams
Great service from Peter was a real pleasure to deal with, car is as good expected. Easy buying process would use again thanks guys
Karen Rees
Dealt with Pete, no nonsense, no fuss, everything was straightforward. Very friendly and helpful down there in Bury Port
Mark Sutton
Great selection of vehicles, excellent prices too. Friendly and helpful staff. Well worth a visit!
Adam Marsh
5 Star Service in every way. Congratulations to everyone at the garage. The car was " As Described" over the phone. I travelled some distance in the hope the car was as promised. None pushy salesman. Thank you.
James Rees
Recently purchased a car from this dealership. The car was in excellent condition and the staff were very patient and helpful. There was no pressure to buy.
Anna Olech
We are very happy with the purchase of the car, everything is efficient and quickly dealt with. We recommend it to all who are looking for a car for this company.
Rachel Carter
We found our car a bmw 1 series .it looked exactly what we wanted at a good price a viewing was arranged and we were meet by the sales man Pete we were allowed to take it for a test drive .cant wait to pick it up latter today pete has even arranged to pick me up and i live 8 miles away from the garage .
Mal Fisher
An easy and pleasant transaction with Pete. Purchased a good car with AA certificate. Many Thanks
William Thomas
Not a massive fan of writing these reviews but I felt it necessary after reading one of the most recent ones!
I have personally dealt with my motor 3 times in the last 4 months once for myself another for my daughter who was looking for her first car and also one for my sister and I can honestly say they couldn't do enough for us
We did have few teething problems with my daughter's car but they collected and rectified it in the same day and let's be honest you can't ask for more than that
So to finish don't be put off by the ONLY negative responce take a look at all the other positive ones including mine and then make some desissions to weather or not to use them
Griffith Bowen
Much nicer than Trade Center Wales and Pinetree where the Sales is more important than you.

Spoke to these for some time, to make sure I get the right car on finance and get the right deal, told them I am going to have a think about it and they were helpful with it, didn't go cold, ignore me, or anything like you get with the others mentioned.

Shame the gentleman who worked there has now finished, he was extremely helpful.
Macy David-Brown
This place was great the people so kind and helpful, I had a very fast but thorough experience, highly recommend
Aled Gravell
Very happy with my new purchase and service from this local showroom. No pressure from salesman whom also gave good advice and even suggested to look at other cars (in other showrooms!) prior to purchase. Had one small issue with the car which was rectified in no time. Would highly recommend and will be using again in the future.
Alan Daniels
I bought a car a couple of years ago from them. I am now looking to change it and have come straight back to them, as I have no doubts they will give me the same kind of service I got last time. I have recommended them to several people and have no reservations in doing so.
Michael Lewis
Fantastic service by the guys, Peter went through everything professionally, would buy from here again.
Kirstie Wixey
Love to leave a review after the excellent service off these guys, the gentlemen who was the salesman called Pete was awesome, put me at ease in the whole car buying experience, all in all the whole team are fantastic, after I have had this car and paid the finance I shall buy off them again, go see them they have great customer service and care a great deal and help wherever they can , PAt on the back guys your awesome
Steve Miller
travelled all the way from cirencester, had trouble finding the place but we rang and they directed us in, excellent service there, apon arrival we were given cup of tea and some toast as we hadn't eaten...Andy the boss was very welcoming and also very funny guy, peter was excellent in telling me and my wife about some cars, we came away very happy with our purchase and the wife has a smile which is the important thing.... thank you so much guys we will be back again and will recommend you to friends also looking to purchase a car too
Lorne & Roxy Thomas
Excellent service, I would highly recommend this car garage to everyone they really have gone out of there way to make sure they got my car for Christmas.
Justin Alldridge
Fantastic customer service from Pete and the team. Myself and the family are extremely happy with our recent purchase
Charlotte elliott-hill
Very helpful and friendly. Good selection of cars
Jason Vaisey
Fantastic service throughout with very helpful and honest staff, would recommend any of my friends and family especially with the years AA cover.
Scott Dunlop
Just Bought a used 2018 Ford Fiesta from Andy and Alan car was immaculate and they Could not have been more helpful or done anymore
Its the second car we have bought from them and would not go anywhere else
will be back for sure when my daughter has passed her test
Thanks again guys for all you've done
David G Pike
I bought my current vehicle from this company, and have to say, they were a pleasure to do business with. Mr Gerry Mote the companies Sales Consultant was an absolute pleasure to deal with. Friendly, non pushy, and nothing was too much effort for him. The vehicle I purchased, is clearly a quality used car, as was other vehicles I looked at. I highly recommend this company, and I will certainly do business with them again.
Esmail Lkhabaz
The staff are friendly even after the car is sold, great customer service.
mark Pontin
My experience with peter and andy were next to none they made fell at home no head work they were very polite and i will be going again and im going to give them five stars
H Virmani
Very professional and polite chap. Although we didn't purchase he tried to do all he could to help. Thanks Chris hope to see you again.
Lisa Hussain
Great, friendly service. Very happy customer!
Saleh Abdulrub
Nice car purchased and delivered to my address by a really nice couple.
Jean Griffiths
Recently bought a car with my-motor. Very happy with the service provided, extremly helpful. Will certainly do business again.
Samantha Noden
Peter is absolutely fantastic and really friendly to deal with, he couldn't do enough for you, they have a good range of cars and all AA checked, would highly recommend
Dan Thomas
My partner dealt with Andy and Pete from this garage, they could not do enough for her, absolutely tremendous service, if you need to purchase a car you need to go here you are soo well looked after i didn't think it was possible. Thankyou guys see you next time
Mandy Slater
Peter took the pain out of buying a new car. Friendly patient staff, great service, many thanks!
Lisa Parez
Great service from Andy and the team, highly recommended car dealer. They went above and beyond for us.
Gruff Saer
Great staff and service, highly recommended.
Bought my Renault scenic from there. Fantastic service staff were so friendly and helpful. Love my car thankyou I would definetely recommend buying your car from here *****
Lyndon Roberts
First class car dealers staff very helpful would advise any one to visit them good quality cars
kallum norman
Great service and deal would recommend to anyone
Charlene Davies
Very polite and helpful.
Barry Stoyles
Good deals on used cars
Mancini James
Brought a car from there unfortunately it had issues straight away but the staff were very good and helpful took it straight back and gave me a courtesy car till problem fixed or a suitable replacement comes in, would defo recommend these guys specially if you have same problems as me they are happy to help and take the worry and stress away
Rhys Bowen
Got my car from here good service and good warranty
David Powell
Robert Kelly
Friendly and helpful
Plenty of choice
Ahmed Ali
Good customer service , everything went smooth
kim broom
Many Thanks great service
jan jones
Thanks great service.
Elwyn Evans